Shipping Rates:
Orders under $39.99: $10 flat shipping fee
Orders $40 and above: Free shipping
Delivery Times
Delivery Times:
When you place an order, our print partner produces your mug locally, as close to your location as possible.
Typical delivery time is 4–6 business days, depending on the destination.
Important Notes:
Delivery times vary by destination and product type
Final shipping costs and delivery estimates will be calculated and displayed at checkout based on your specific location.
For specific delivery times to your country, check our detailed shipping guide at checkout or visit our shipping information page.
Return Policy:
No returns accepted as products are personalized and made-to-order
Contact us within 30 days for lost package replacements
Customs & Duties
We produce and ship your order locally in the country where you place the order (or the nearest region) Through our 3rd Party Suppliers. This usually means no customs or import fees and faster delivery.
Exceptions: In rare cases, an item may ship from another country (e.g., temporary stock constraints or a special product). If that happens, local customs rules may apply. If you’re unexpectedly charged customs, contact us and we’ll help.
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Regional Customs Overview
• EU → EU: No customs duties or fees
• USA → USA: No customs duties or fees
• UK → UK: No customs duties or fees
• Canada → Canada: No customs duties or fees
• Australia → Australia: No customs duties or fees
• Other Regions: Produced in nearest available country – usually no customs
Production Countries
Our 3rd Party Supplier currently produces and ships locally in over 32 countries through 140+ production partners.
Americas:
• Brazil
• Canada
• Mexico
• USA
Europe:
• Austria
• Belgium
• Czech Republic
• Denmark
• France
• Germany
• Ireland
• Italy
• Netherlands
• Norway
• Poland
• Portugal
• Spain
• Sweden
• Switzerland
• Turkey
• United Kingdom
Africa & Middle East:
• South Africa
• United Arab Emirates
Asia & Oceania:
• Australia
• China
• India
• Japan
• Malaysia
• New Zealand
• Singapore
• South Korea
