Privacy Policy

At Mood In A Mug, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any other way.

1. Information We Collect

When you place an order or sign up for our newsletter, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, mailing address, phone number

  • Payment Information: Credit/debit card details, PayPal account info (all payment data is processed through secure payment processors)

  • Order Information: Order history, product preferences, and details related to your purchases

  • Log Data: Information such as your IP address, browser type, and operating system, which helps us improve the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Your Orders: To fulfill your purchase, manage payments, and deliver your products.

  • To Improve Our Services: To understand your preferences and enhance your shopping experience.

  • To Communicate with You: To send order confirmations, shipping updates, and promotional emails (if you’ve opted in).

  • To Handle Customer Support: To respond to your inquiries and resolve any issues related to your order.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

  • Shipping Partners: We share necessary order details with our shipping partners Printify to fulfill your order.

  • Payment Processors: We work with secure third-party payment providers (e.g., Stripe, PayPal) to process transactions.

  • Legal Requirements: If required by law, we may share information with authorities for legal reasons.

4. Data Security

We take data security seriously. We use industry-standard encryption to protect your personal information during transmission and storage. However, no online transaction is completely secure, and we cannot guarantee absolute security. Please ensure that your login credentials are kept private.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience. Cookies are small text files placed on your device to store information like your preferences and browsing behavior. You can control cookies through your browser settings, but disabling cookies may limit certain features on our site.

6. Your Rights and Choices

  • Access and Update Your Information: You have the right to access, correct, or delete the personal information we have about you. You can do this by contacting us directly.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of our emails.

  • Request Data Deletion: You may request that we delete your personal data by contacting us, subject to applicable legal obligations.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external services. These sites have their own privacy policies, and we encourage you to review them before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised policy on this page and update the effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy, or if you’d like to exercise any of your rights under applicable privacy laws, please contact us at: